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FAQ

How Many Locations Does The Grand Strand Humane Society Have?

The Grand Strand Humane Society only has one shelter located at 3241 Mr. Joe White Avenue in Myrtle Beach, SC 29577. Our facility is off Highway 17 Bypass behind Myrtle Waves Water Park. Get directions here.


Is The Grand Strand Humane Society A “No-Kill” Shelter?

No, at this time, we are a low-kill shelter with a live release rate of over 92%.  We do not euthanize healthy, adoptable animals to make room for others or for the length of time an animal is with us.  We use euthanasia as an absolute last resort.


Do I Have To Make An Appointment To Surrender My Pet?

You do not have to make an appointment to surrender your pet but we are only allowed to take animals into our care that have resided within the Myrtle Beach city limits. The Grand Strand Humane Society has the capacity to house 167 animals by providing shelter, food and medical care all while seeking every avenue to find each adoptable animal a loving, permanent home.


Is There A Time Limit For Animals?

We do not put a time limit on animals as long as the pet does not become aggressive or a danger to our patrons. We keep our animals until they find their forever home.


Is There A Fee To Drop Off My Pet?

There is a fee of $25 to surrender 1 pet to Grand Strand Humane Society and $40 if you need to surrender more than 1 pet. Please note that we are only allowed to take animals into our care that have resided within the Myrtle Beach city limits. The Grand Strand Humane Society has the capacity to house 167 animals by providing shelter, food and medical care all while seeking every avenue to find each adoptable animal a loving, permanent home.


I Cannot Keep My Pet, Will You Pick It Up?

Grand Strand Humane Society does not pick up animals. If you need an animal picked up please  call the Animal Control for your area.
Within Myrtle Beach city limits – Myrtle Beach ACO: 843-918-1382
Horry County/Conway  – Horry County ACO: 843-248-1520
North Myrtle Beach ACO : 843-280-5511


How Many Dogs And Cats Does The The Shelter Receive Each Month?

The number of animals we receive varies depending on the month, weather and economic climate. We average 50-100 dogs per month and 80-150 cats per month. That’s a lot of animals that need homes!


Does The Grand Strand Humane Society Pick Up Stray Pets?

We do not pick up stray animals. If you see or have caught a stray animal, you will need to call Animal Control for your area.
Within Myrtle Beach city limits – Myrtle Beach ACO: 843-918-1382
Horry County/ Conway – Horry County ACO: 843-248-1520
North Myrtle Beach ACO : 843-280-5511


Where Does The Grand Strand Humane Society Get The Money To Operate?

A portion of our yearly funding is generously given to us by the City of Myrtle Beach. We also hold numerous fundraisers throughout the year to raise the much needed funds to run our organization. Our other income sources include: Adoption fees, spay/neuter surgeries, vaccinations, shots and grants. Otherwise, we rely on the generous donations given by the individuals and businesses in our community.


What methods of payment do you accept?

Beginning April 1, 2017 we can only accept cash and credit cards payments for clinic services, preventative medicines and adoption fees. We will still accept personal checks for donations towards the care of our animals, rescue transports and other requests.


Does The Shelter Offer Veterinarian Services For The Public?

We have an on-staff veterinarian that is at the shelter on Tuesday, Wednesday and Friday each week. This is a walk-in clinic that offers preventative care services, including spay and neuter surgeries on a first come, first served basis. For a complete list of our services, please refer to our Clinical Services list on our website. Our clinic services are available to all communities and are not limited to people who only live within the city limits of Myrtle Beach.


I’m Going On Vacation, Can I Board My Pet At The Grand Strand Humane Society?

No, Grand Strand Humane Society does not offer boarding services for pets. Since, we are always running at almost 100% capacity, we do not have the room or resources to provide boarding services.


I Found A Wild Animal Hurt In My Yard, What Should I Do?

Stay inside and call your local Animal Control to come and take care of it. Do not try to touch or move the animal. They can be dangerous or have a disease you could pass to your own pet.
Within Myrtle Beach city limits – Myrtle Beach ACO: 843-918-1382
Horry County/ Conway – Horry County ACO: 843-248-1520
North Myrtle Beach ACO : 843-280-5511


My Animal Is Sick, Can The Grand Strand Humane Society Help Me?

Grand Strand Humane Society only provides spay/neuter services and preventative care for pets and we do not give out any medical advice over the telephone. If you think your animal is sick, you need to call and/or take your animal to a full service veterinarian or emergency clinic immediately.


Does The Grand Strand Humane Society Take Exotic Pets?

We are unable to accomodate “exotic” pets for surrender but will be happy to refer you to a more suitable shelter or location that can help. You are welcome to call, private message on Facebook or come by to speak to our Director of Operations about other options.


I Have Called And Called All Day And No One Picked Up The Phone. Why?

We apologize for any inconvenience if you are unable to get one of our employees on the phone. During the hours of our clinic days (Tuesdays, Wednesdays, Fridays and every other Saturday) we are extremely busy and aren’t always able to answer the phone each time it rings. Our front desk staff stays busy assisting customers, receiving animals, adopting animals and returning/ discharging  animals that are being picked up from surgery. Please leave us a voicemail message and we will return your call as soon as possible which is usually by the end of business that day.

For emergencies regarding your own pets please call your own veterinarian for assistance. For emergencies regarding a stray animal within the Myrtle Beach city limits please call our Animal Control officers for assistance. For emergencies regarding a stray animal outside Myrtle Beach city limits please call the Horry County Animal Control or North Myrtle Beach Animal Control for help.

Myrtle Beach Animal Control Officers: 843-918-1382
Horry County/Conway Animal Control Officers: 843-248-1520
North Myrtle Beach Animal Control Officers : 843-280-5511


Why Can’t I Bring My Animal To The Grand Strand Humane Society When I Live Outside The City Limits Of Myrtle Beach?

Our shelter runs at full capacity nearly 100% of the time so we do not have the space or the manpower to receive animals outside of our agreed jurisdiction with the City of Myrtle Beach. Depending on where you live outside of Myrtle Beach city limits, there are shelters in Conway, North Myrtle Beach and Georgetown that can accommodate you. Our clinic services are not limited to people within the city limits of Myrtle Beach.


How Old Do I Have To Be To Adopt A Pet?

You have to be 18 to adopt a pet from Grand Strand Humane Society.


How Long Does It Take To Adopt A Pet?

It varies. The length of time depends on if the animal needs to be spayed or neutered and if you have animals currently in your home. We require all animals that are adopted to be spayed or neutered before they leave the shelter and we generally put your animal on the next available surgery day after the adoption is complete. We perform surgeries on Tuesday, Wednesday and Friday and your new pet can be picked up after 5:00pm the day of his/her surgery. If you currently have an animal in your home, we require you to bring your animal into the shelter to ensure they get along with the pet you are considering adopting.


Why Can’t I Take My New Pet Home Today I Promise I Will Bring Him/Her Back?

It is the policy of the Grand Strand Humane Society that all animals are to be spayed or neutered before they leave the shelter. We make sure your newly adopted pet is put on the next available surgery day to ensure you will be able to take your pet home within a few days. We want to do our part in controlling the pet population and this policy ensures that we do.


Do You Take Checks For Adoptions Or The Vet Clinic?

Beginning April 1, 2017 we can only accept cash and credit cards payments for clinic services, preventative medicines and adoption fees. We will still accept personal checks for donations towards the care of our animals, rescue transports and other requests.


Can I Put An Animal “On Hold”?

We do allow an animal to be put “On Hold” for a $25 fee. This can only be done in person and holds the animal for you until the end of the following business day. If you decide to adopt the animal and return by the end of the hold period the $25 fee will be applied to your adoption fee. If you choose not to adopt, the hold fee will be retained by the shelter as a donation.

If you see an animal photo on our Facebook page or Petfinder you will need to come into the shelter and spend time with it before being able to place it on hold. Selecting a family pet is very personal choice and cannot be conducted based upon viewing a picture or having a phone conversation. We ask potential adopters to visit as often as possible in order to find the perfect pet for your lifestyle. Our adoption staff will be able to assist with any questions that families may have.


How Does Your Shelter Protect Against Distemper, Parvo And Panleukopenia?

We screen new arrivals and quarantine them in a separate area away from our current animals. We also vaccinate all new arrivals to ensure they will be safe when they are placed into the general adoption population. Further, we continue to vaccinate the animals already in the adoption population when they are due. Throughout the day, we disinfect with anti-viral disinfectant to kill any germs that may have entered the shelter via animals being turned in.


Can I Adopt A Pet Without Getting Them Fixed?

No, it is one of the policies of the Grand Strand Humane Society to spay or neuter every animal that is adopted. The surgery is included in the adoption price. We feel that as a shelter it is our responsibility to help curb the animal overpopulation by spaying and neutering our adoptable animals.


How Old Do You Have To Be To Volunteer?

You need to be 18 years of age to volunteer unless prior arrangements are made.


Can I Look Online And See Some Of The Animals You Have For Adoption?

Yes, you can go to www.petfinder.com and look for our animals under “Grand Strand Humane Society”. Our PetFinder is updated as often as possible, but the best way to see the most current animals we have is to come into the shelter. We also have photos of some of our adoptable animals on our Facebook page. There are albums created titled Dogs 4 Adoption and Cats 4 Adoption.


I Know Of An Animal That Is Being Abused, Can You Help?

We suggest if you know of an animal that is either being abused or neglected, you immediately call Animal Control for your area. A quick phone call from a concerned animal lover might be what will save an animal’s life.

Within Myrtle Beach city limits – Myrtle Beach ACO: 843-918-1382
Horry County/Conway – Horry County ACO: 843-248-1520
North Myrtle Beach ACO : 843-280-5511


I Know Of People That Are Involved With Dogfighting, What Should I Do?

You should immediately call the local law enforcement agency for your jurisdiction. Dogfighting, possession of fighting dogs and watching dogfights are not only heartless, cruel acts, they also carry FELONY charges in the state of South Carolina. Dogfighting and all it entails is an illegal act and those involved need to be punished according to the laws of their state.